Updated: 10 July 2024
Puplar, a service provided by Akawo.me Synergy Limited, values your privacy and is committed to protecting your personal information. We understand that you may have questions or concerns about how your information is used and shared, and we want to assure you that we take your privacy seriously. This Privacy Policy is designed to provide you with clear information about how we collect, use, and protect your personal information. If you have any privacy-related questions, please feel free to contact us at support@puplar.com
This Privacy Policy applies to all information collected through our Services from both current and former users of Puplar, including yourself. The term "Services'' encompasses all products, services, content, features, technologies, or functions provided by Akawo.me Synergy Limited, as well as any associated websites, applications, and services offered to you in connection with your Puplar account. Please note that even if you are no longer our customer, we will continue to share your information as outlined in this policy. It is important to understand that this policy specifically pertains to the Services and does not govern the practices of any other Akawo.me Synergy Limited entities. For the purpose of this policy, "personal information" refers to information that can be linked to a specific individual and used to identify that person. It is worth noting that we do not consider personal information to include data that has been aggregated or anonymized in such a way that it no longer identifies a particular user.
When you visit our website, use our mobile applications, or access our other Services, we may collect the following information:
We are dedicated to providing a safe, secure, and excellent service. Therefore, before granting access to the Services, we may require additional information to verify your identity, address, or other details, or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties, such as identity verification and fraud prevention services. During your use of the Services, we collect information related to your account transactions, as well as Geolocation Information and/or information about your computer or other access device for fraud prevention and similar purposes. Finally, we may collect additional information from or about you through other means not explicitly described here.
We prioritize the security and storage of your personal information and employ measures to safeguard it. Your information is stored and processed on third-party servers, adhering to applicable US federal and state regulations. We implement a combination of physical, electronic, and procedural safeguards to protect your data. These measures include firewalls, data encryption, physical access controls to our premises and files, and limiting access to personal information to authorized employees with job-related responsibilities. While we strive to maintain the security of our systems, it is important to note that no method of transmission or storage can guarantee absolute security. Despite our best efforts, there is a possibility of unauthorized access, disclosure, alteration, or destruction of personal information.
Therefore, we strongly advise you to take your own precautions to protect your personal data, including keeping your Puplar password confidential and not sharing it with anyone. In the event of a security breach, where we become aware of unauthorized access to personal information, we will make reasonable efforts to notify you electronically so that you can take necessary protective measures. By using our Services, you consent to receive electronic communications from Puplar. If a security breach occurs, we may provide a notice on our website or mobile application. Additionally, we may send an email to the address you have provided us. Depending on your jurisdiction, you may have the right to receive written notice of a security breach. To receive written notice (or to withdraw your consent for electronic notice), please contact us at support@puplar.com
At Puplar, we collect personal information to ensure your experience is safe, seamless, efficient, enjoyable, and tailored to your preferences. We may utilize your personal information for the following purposes:
To facilitate payments on Puplar, it may be necessary to share certain personal information with the individual or company involved in the transaction. This information may include your contact details, sign-up date, number of payments received, and verification metrics like social graph activity. Such sharing occurs when transacting with, on, or through Puplar.
We collaborate with vendors to enable them to accept payments via Puplar. In this process, vendors may share information about you with us, such as your mobile phone number or Puplar username, to confirm your status as a Puplar customer and authorize Puplar as a payment method for your purchases.
It's important to note that we do not disclose your credit card number or bank account number to any party you transact with through Puplar, unless explicitly permitted by you or if legally required in response to a legal process.
At Puplar, we value your privacy and ensure that your personal information is not shared with third parties for their promotional or marketing purposes. However, please note that certain personal information may be considered public and visible to anyone on the internet, regardless of whether they have a Puplar account. This includes details such as your Puplar username, profile photo, name, month and year of account creation, and public transactions you've been involved in. For business profiles, information such as username, photos, business name, description, and QR code may also be indexed by search engines and made searchable. There are specific entities with which we may share your personal information:
You can easily review and update your personal information at any time by logging into your account and accessing the account settings.
Puplar may provide links to third-party services or websites, but please note that we do not have control over the information collection practices of these third-party services or websites. We encourage you to review the privacy statements of any third-party service or website that collects personally identifiable information when you visit them via our links.
Termination After Insufficient Funds: Virtual Dollar Cards will be terminated after three consecutive insufficient funds attempts. This measure is designed to reduce the number of forced debit attempts by merchants and to manage the costs associated with unsuccessful authorization attempts.
Charges on Cross-Border Transactions: Cross-border charges are now immediately charged on Transactions and might result in a negative balance on the card.
Below are ways these charges can affect your cards or card transactions:
Transaction Legs: Each transaction involves at least two stages: authorization and settlement. The authorization holds the transaction amount while settlement clears the transaction and the merchant is paid. If you see a transaction appear twice, this is normal.
Prefunding Requirement: Newly created cards must be funded with at least $1 to become active. This $1 is prefunded by us and will be debited upon termination of the card. We appreciate your understanding and cooperation as we implement these updates. If you have any questions or need further assistance, please do not hesitate to contact our customer support team at support@puplar.com
As Puplar continues to evolve and improve its services, we may occasionally update this privacy policy. In the event of any modifications, we will post the revised privacy policy on our website and indicate the "last updated date" above. If there are significant changes in how we use personal information, we will notify you through announcements on our mobile application or website, or via email. It is your responsibility to periodically review this privacy policy, as your continued use of the Services after any changes implies your acceptance of the updated policy.
Updated: 16 January 2024
The purpose of this Anti-Money Laundering (AML) policy is to outline the measures Usepuplar takes to prevent and detect money laundering activities. This policy applies to all employees, contractors, and third parties associated with Usepuplar.
Usepuplar is committed to complying with all applicable AML laws, regulations, and guidelines. This includes, but is not limited to:
This AML policy is subject to change and will be reviewed and updated as necessary.
If you have any questions, concerns, or feedback regarding this privacy policy or your privacy and the Services, please reach out to us at support@puplar.com. We are here to assist you.
